Luggage Guidelines
We ask you to keep luggage down to one medium-sized suitcase per person. However, a small holdall can also be taken on board the coach.
Seat Allocation Policies
Requests for particular seats can be made on most coach breaks when booking. Nevertheless, since allocations are made on a first come first served basis, early booking is advisable. When bookings are made with us, you will be offered the best seats that are available on the coach at that time.
Travel Documents and Tickets
Once you have paid your deposit, we will send to you all the necessary documents and labels so that you receive them in good time before the coach break departure date. Certain documents, for example air or boat tickets, may have to be retained, and your driver or courier will then issue them to you at the relevant point.
Arranging Special Diets
If you require a special diet, you must inform us at the time of booking with a copy of the diet. This will be notified to the hotel or hotels on your coach break. However, on certain coach breaks the hotels used are tourist class, and whilst offering value for money within the price range, they may not have the full facilities to cope with special diets. Any extra costs incurred must be paid to the hotel by yourself before departure from the hotel.
Accommodation and Room Options
Many of our coach breaks now include accommodation with private facilities within the price, and this will be indicated on the coach break page. Other coach breaks have a limited number of rooms with private facilities which, subject to availability, can be reserved and guaranteed at the time of booking; the supplementary charge shown in the price panel will be added to your account.
Furthermore, on any coach break there are only a limited number of single rooms. When a single room is available, it may be subject to a supplementary charge, and this will be shown on the brochure page.
Hotel Entertainment
Some of our hotels arrange additional entertainment which could include music, dancing, film shows, etc. The nature and frequency of the entertainment presented is at the discretion of the hotel and is therefore not guaranteed, and it could be withdrawn if there is a lack of demand or insufficient numbers in the hotel.
